Meaningful Work
52 posts

Doing The Work Anyway
Some people might say it takes a certain kind of madness to work on a project nobody is waiting for. Who in their right mind devotes months or even years to creating something no one said they wanted? And yet, that’s what our art requires of us. We show up and do it anyway, not…

Creativity Is A Journey
Eleven years ago, I discovered blogging. Inspired by my clients’ stories and their questions, I began posting weekly, then daily for a while. I hadn’t written for an audience since I left school more than thirty years before. Nobody was more surprised than I was to discover that people wanted to rea

A Stake In The Ground
Years ago, when the owner of our local bakery decided to bake only gluten-free bread and cakes, it would have sounded like a risky strategy. Many people would have advised her to sell both conventional baked goods alongside her gluten-free loaves. Instead, she put a stake in the ground. We are natur

Expect The Good
There is no way of knowing if the organic vegetables I bought today were grown without pesticides. But I trust that they were. When I order gluten-free bread for a friend, I trust my baker has used the right flour. I believe the chocolate inside the bar labelled ‘fair trade’ is ethically produced. E

Stronger Together
It’s the day before Melbourne cafes close again under reinstated lockdown restrictions. The owner of the Italian restaurant that opened in January is heart sore. We get chatting as I’m paying the bill. He explains that due to then pandemic they’ve been able to have patrons dine in for only nine of t

Trusted Over Time
We often hear it said that it’s hard to stand out in an increasingly competitive world. Maybe you can’t be the biggest, fastest or cheapest in your field. But there are plenty of ways to differentiate and make a mark. First among them is by being trusted over time. Make promises you intend to keep.…

The Will And The Way
My grandmother was fond of repeating the proverb: ‘Where there’s a will there’s a way.’ She’d say it to encourage us to try. I don’t think I’ve fully appreciated its power until now. Seeing how our communities and local businesses have adapted to the pandemic restrictions is proof of how innovative

A Good Job
George is in his seventies. His hearing has deteriorated over the years, but he’s reluctant to wear a hearing aid. He hates missing out on parts of conversations and often feels isolated because he can’t hear what’s going on. He’s embarrassed about his disability. But he feels self-conscious about w

On Experience
Every time we approach a new problem we believe we have to come at it with fresh eyes. Sometimes that is true. But we mustn’t ignore our lived experience. Whatever challenge or goal is in front or ahead of us, it’s worth remembering the resources we called on to get where we needed or wanted…

The Right Thing
Long before digital platforms, social media and online reviews we’ve had the incentive to do the right thing. The need for the protection of our tribe and a sense of belonging to our community meant we adhered to rules and norms for the benefit of the collective good. We needed to do right by others

The Human Touch
The woman on the other end of the line at the call centre hesitates. The change in her tone of tells me she doesn’t know the answer to my question. She hesitates. I hear the doubt in her voice. She’s having to go off script, and she’s terrified. She’s trained to answer only certain queries…

A Compass For The Heart
Where do you turn when you don’t know what to do? Perhaps you do a Google search for facts. Maybe you read a book and get information. You might consult a professional for their expertise. And friends will gladly offer you opinions based on their experiences. You can only gain insights and intuition

Forward Thinking
Every business owner or leader, entrepreneur or creative, walks the fine line between creating value in the present and thinking about what their contribution might be in the future. We need to do the work that’s in front of us today and plan for a tomorrow we cannot yet see. Often, we end up doing…

The Power Of The Unexpected
Last Monday I got a handwritten letter in the mail. Imagine my surprise when I opened it to find a note from a contractor who had unsuccessfully quoted for a small renovation project on our home. In his letter, he said he was sorry things hadn’t worked out this time around but that he hoped…

Leveraging Our Mistakes
Each day we overlook some opportunity to see or to serve. We fail to challenge our assumptions and hold fast to our opinions. The result is that we sometimes miss the opportunity to do better. This feels like bad news. But it doesn’t have to be. What if instead of saying; ‘I could kick myself…

To Whom It May Concern
When an aspiring author is pitching her work to a publisher or agent, she needs to address the agent directly. In her query letter, it’s not enough to be aware of her book’s strengths—she must also know who it’s for and why this particular agent will care enough to read the first few chapters. It…

On Ambition
Before I went to high school, everyone in our year sat an aptitude test. We were eleven years old, and the assessment took place over three hours one morning early in summer. The goal was to identify each student’s potential and stream girls into year groups based on their IQ. The theory being that

Your Goal Is To Matter To The People You Serve
I once worked with a startup in the financial services industry. The foyer of their office building was all polished floorboards, high white walls and minimal seating. Inspirational magazines were strategically arranged on low tables, next to the espresso machine. The walls were completely bare apar

Imperceptible Growth
When our kids were young my husband and I charted their growth on a door frame. Every few months they’d stand next to the wall, and we’d mark their height with a pencil. Some months it looked like they hadn’t grown at all. Other times it seemed like they’d shot up overnight. The truth was…

Building A Reputation
When you and I were at school, many students had a reputation. We can recall the smart and funny ones. The artistic or athletic ones. The introverts and the extroverts. Those reputations were not bestowed—they were built. People’s opinions about you are based not just on what you say, but on what yo
