Worldview
111 posts
Two Questions For Days Like These
Will we wake up in a few months and lament that we haven’t made more of this time in isolation? The direct impact of current events is largely beyond our control. And yet it affects us indirectly, often in imperceptible ways. There are many things going on in the world that we can’t influence, but…
On Resourcefulness
When things don’t go according to plan. Remember this isn’t the first time you’ve had to change course. Make a list of all the other times you pushed through. Remind yourself of the skills and strengths you previously called on in challenging times. Tell yourself those stories today. They will stand
Don’t Be Right, Be Early
Seven years ago, a member of the Zoom video conferencing sales team worked hard to demonstrate the value of their service to me. She emailed, she Zoomed, she answered questions. And I didn’t sign up. ‘I will one day,’ I promised. ‘Just not now. It’s just too early for me.’ Which was true. Few of…
On Certainty
Nobody creates from a place of certainty. You can’t predict the future. You never could. Nobody can. Despite this fact, you took action in the past. You made brave decisions without absolute proof. You loved without knowing if your love would be rejected or returned. You did things you were not sure
Permission To Reset
We’re used to using the reset button on our devices to reboot them. We think nothing of shutting down our technology and starting again. We didn’t know how to do that for ourselves and humanity until this week. We’d forgotten we could come together as communities and nations and agree to pause for t
Care To Lead
You don’t know Hitesh Palta. Not many people do. Mr Palta is not famous. He doesn’t have a fancy title or a massive Instagram following. He doesn’t occupy a powerful position in government, and nobody asked his opinion about how to alleviate our current global health and economic crisis. Mr Palta is
On Safety
We know, as Maslow described, that our most basic needs are physiological and safety. If these needs aren’t met we stumble, we stall and we stop being caring and creative. Safety is a state, but it’s also a feeling. We can be perfectly safe yet feel fearful. Fear is more contagious than any virus. A
The Efficiency Paradox
The young woman got off the tram, carried along amid the throng on their way to the various law firms along Collins Street. She walked briskly, heels clacking, her big Beats headphones clamped over her ears. Two bags were slung across her body. One leather contained her laptop, the other made of clo
Promises Worth Keeping
While I was out walking this weekend I came across a sign on a shop door detailing the opening times. It read: MONDAYS—probably TUESDAYS-probably WEDNESDAYS—probably not sure Not SURE! THURSDAYS—OPEN FRIDAYS—OPEN SATURDAYS—OPEN SUNDAYS—OPEN MAY BE LATER FOR OPENING (SORRY! LIFELONG HABIT) BUT TRYING
The Unexpected
Contrary to what we often believe, people want more than what was expected. We consistently underrate, undervalue, and underutilise our humanity.
By Heart Vs. With Heart
We have the opportunity every day to work by heart or to choose to do it with heart. The more often we choose the latter the better for all of us.
Growing Small
I remember landing my first ‘real’ job like it was yesterday. One of the big British supermarket chains was opening a huge store not far from where I lived in Dublin. It was good news for the hundreds of people who would be employed there—more jobs, more choice for consumers—a win-win. At fifteen, I
Stand Out
You, your product or your company can stand out by changing how someone feels about themselves in your presence, not just today, but every day.
Efficiency Vs. Meaning
Mike’s been driving for Uber for three years. In that time he’s done 20,000 trips while maintaining a consistent 4.94-star rating. Mike works when he wants to. He’s earning more than enough money to pay the bills, and yet he can’t help feeling there’s something missing. Mike is a phenomenally succes
We Are The Culture
Culture is all around us. Our shared values and beliefs are palpable in the places we visit and the people we meet. We absorb those values from the media we consume and the ideas we expose ourselves to. One of the best ways I know to witness how we can shape our culture is to…
How Matters
The woman clearing tables in the Qantas airport lounge is almost invisible to the many preoccupied travellers she cleans up after. People are anxious to charge their devices, grab a bite to eat and catch their flights. The lounge attendant scrapes plates of half-eaten food and piles them on a trolle
The Number That Matters
Every so often I look at the list of readers who have subscribed to my blog but have stopped opening the emails they signed up to receive. When I see that they’re no longer interested, I unsubscribe them. I’ve personally done this almost 10,000 times over the past seven years. It’s harder than you t
Better Than Before
Our plumber, Evan, spends every minute of his day solving problems. There are no breaks to check email or to see who’s commented on Facebook. He’s too busy working things out, wondering where the source of the problem is or deciding how he might make the repair more robust than what was originally i
Pedestals
Whoever said you should never meet your heroes was only partly right. There is an element of truth in the adage. Reality can rarely compete with the imaginary. Fleeting, real encounters are flat—two dimensional at best. The imagined meeting is all deep connection and unspoken understanding on both s
Three True Stories
To all of Arthur’s family, We were so sorry that everything ended up so badly for you all last week. It is so difficult when owners are prepared to do anything to cure their pet’s problem and it’s still not possible. Thank you for allowing us to try. He was part of your lives for…
