brand framing
442 posts
The Apple Store, Belonging And Love
What’s the one thing you never find at an Apple Store? That thing you probably found in your hotel room when you checked in. The poorly expressed intention to customers, that guarantees they will never come back. Oh, and it’s most likely laminated and taped up in several places. Ah yes….. a list of
Change How People Feel Not What They Do
Every marketing decision you make should be prefaced with this question; “How will it make her feel?” Of course you want people to do, but you need them to feel first. When people feel they act. The feeling is what leads to the doing. Think about the websites and cafes you love to visit, the…
What For What
I gave, now it’s your turn. Quid pro quo. Now we’re even. That’s how business is supposed to work. Exchanges of like for like. A trade. Transfer of ownership. Profit and loss. Transactions that can be measured. There’s no room for generosity in business. Unless it’s your business. Because that’s how
Something For Everyone
Pineapple Chili flavour ice lollies aren’t for everyone. And plenty of people hated Go The F**k To Sleep, which became a best seller by delighting parents with a particular worldview. If everything was created for the market of everyone, there would be no room for art by Banksy, t-shirts by Threadle
How To Tell A Good Business Story
Start with the truth. Identify the worldview of the people you need to reach. Describe the truth through their worldview. ~ Seth Godin What picture are you painting of your business? Are you trying too hard to sound more professional, bigger, slick, more polished than the competition? Is your story
Brands Are Shaped By The Stories We Tell Ourselves
Coffee chic is not merely a creation of Starbucks, no more than flawless design is the singular domain of Apple. What these companies do with a clever brand story, is make it easier for us to buy into the wants that we associate as being part of our story. What we actually believe to be…
What Should Your Website Do?
What you want your website to do is probably very different from what your customer wants it to do. The trick (as with most elements of your business), is to build for customers and community first to realise the benefits for you later. “A website turns a stranger into a friend, and a friend into…
How Do You Differentiate Yourself?
Life’s too short to sell things you don’t believe in. ~ Patrick Dixon Often the real value of the work you do isn’t what gets delivered in the package, during the session or in the ebook. In order to differentiate you need to really understand the effect of what you do, sell, offer or deliver…
Brand Names Are The Start Of A Story
From the moment the blue line appears on the pregnancy test and for the next 35 weeks, the one thing that obsesses most couples day and night while waiting for their new arrival is what they will call her. They compulsively leaf through baby name books, trawl websites and test out sound combinations
Compelling
The path to success is not simply determined by the ability to have great ideas. The capacity to understand their relevance in the world, to customers, (real people) and to sell that, is what makes a product, service, cause or idea fly. The MP3 player is one of the best examples of a situation where
Don’t Just Tell Me What It’s Made Of
Jo is an amazing designer. She creates hand made scarves, from locally woven fabrics which she designs herself. Her website tells part of the story. Jo writes about the materials used, the time it takes to create the design, source just the right fabric dyes and weave the most exquisite scarves you
Artists Don’t Market
Kate is a gifted designer, a true artist. She spends hours foraging through discarded treasures finding just the right fabrics, that others would hardly notice. She lovingly puts them together in her studio, late into the night and creates one beautiful cushion. This cushion is unique, there isn’t a
Increase The Value Of Your Products And Services For Free
I discovered the most beautiful tea last week. A green tea infused with cherry blossom. I experienced it by accident and would have walked past it on the supermarket shelf. The reason I later paid over $10 for a packet of tea has everything to do with my worldview. The tea was a souvenir of…
Remember Why You Started
Jessica couldn’t believe it had been only three years since she opened the doors to the tiny clothing boutique she’d dreamed of owning one day. She remembered the excitement of finding the shabby little two roomed workshop, choosing colours for the walls and installing makeshift shelving and clothin
You Don’t Have A Marketing Problem
There’s something you’ve convinced yourself of that just simply isn’t true. Like many people I work with, you are working incredibly hard to produce beautiful, life changing products and services, that are not getting the attention they deserve and you can’t understand why your message isn’t reachin
Stop Waiting For Google
You’ve probably heard marketing gurus talking about ‘warm traffic’ and ‘cold traffic’. They’ll tell you that you need plenty of ‘cold traffic’, in order to improve your chances of staying in business. They will argue the case for buying traffic so that you can sell more of your ‘standard vanilla wha
There’s Something You’re Forgetting To Tell Us
It’s time for me to get really honest with you and let you know that there’s a reason why people are not crossing the street or the Inter-webs to buy from you, and it has nothing to do with how good your idea is. People might be noticing you left and right, but you’re not…
Take Off Your Little Black Dress
Maybe you look amazing in a little black dress with no help from anyone. Very few people can pull it off without at least a leg wax, high heels and an airbrush tan. Think about why you wear that dress in the first place. Is it to make you feel good about yourself? Possibly…..or is…
The Secret To Building Ideas That Fly
Every single successful idea is born from tapping into just one thing. It’s the secret to the success of entrepreneurs the world over, from Derek Sivers to Richard Branson, Seth Godin to Jack Canfield. You know what it is, but sometimes you get so caught up in creating momentum around your idea, tha
Forgetting The Facts
We all know that love affairs don’t begin with facts Ric Bixter was given a college assignment; to take something boring, that you could buy for less than a couple of dollars and repackage it to make it more interesting and valuable. So Ric set out to tell a different story about elastic bands. One…
