inspiration
205 posts
Why Instagram Changes The Face Of Marketing
It’s no secret that I’ve been a huge advocate of Instagram as a customer engagement and brand storytelling tool since Pintrest was knee high to a grasshopper. I’m amazed that more brands are not taking advantage of what I believe is one of the most rich marketing and brand storytelling opportunities
Jimmy Choo Doesn’t Sell Shoes
Jimmy Choo has spent the past fifteen years successfully selling exactly the same thing over and over again and that thing isn’t leather or heels. When a woman holds or covets a pair of Jimmy Choos, she isn’t imagining how the shoes will feel on her feet, she’s fantasizing about how she will feel in
Why Fascinate?— An Interview With Sally Hogshead
If you haven’t read Fascinate by Sally Hogshead go out and grab yourself a copy. In the book Sally explains how fascination plays a role in every type of decision making, from the brands you choose to the songs you remember, from the person you marry to the employees you hire. And by activating the…
Show Them What You’re Made Of
You could wait around until the CEO rubber stamps your ideas. Your book can gather dust for years until an agent discovers your writing and you can while away a decade in a cubicle wondering when Saatchi and Saatchi will call. Or you can simply show the world what you’re made of and pick yourself.…
How To Guarantee Failure
Do nothing. Don’t start. Sit on the fence. Avoid taking the first step. Stay in analysis. Stand still. Never ship. Look for ten different opinions. Act on none. Stop trusting your gut and feeling like gold dust. You are. Image by Christa Lohman.
Trust And Excuses
The next time you don’t quite manage to do what you said you’d do, send your apology and stop there. Don’t be tempted to say I’m sorry……and. Excuses actually don’t change how the other person is feeling about being let down by you. Making excuses simply justifies your inaction to you. Excuses don’t
How To Get Million Dollar Marketing For Just £3
The UK supermarket chain Sainsbury’s just scored millions of dollars worth of marketing for £3 and the price of a postage stamp, by simply employing someone who gave a damn. This is a heart warming story of a customer service employee who used his initiative, didn’t behave like a cog and treated a t
Most People
Most people believe that the day starts at nine and ends at five. That you need the permission of others to start. Most people believe that rules are made by others. That their horizon is a definite line. Most people believe that work must be difficult. That life begins in the two weeks when they…
When What You Sell Isn’t What You’re Selling
Yesterday I skipped the early gym session, packed up my mac book and headed out to the hair salon. This particular salon runs a no appointment system, it’s first-come first-served. So I got there almost an hour before they opened, sat on the floor outside and worked. Ten minutes later another lady a
Only We
Starbucks has been the only coffee chain since the 90’s where you can legally buy a Frappuccino®. Try selling a whipped iced coffee with that name and you’ll be busted by the intellectual property police. You can’t call your customer service centre the Genius Bar® either, that doesn’t mean you can’t
The Comparison Trap
At the gym I can’t take my eyes off the tall, svelte, Scandinavian goddess who is sweating elegantly, on the cross trainer just in front. When I’m attempting a less than elegant blossoming lotus, I long for the balance and flexibility of the raven-haired beauty on the yoga mat alongside. With regula
It’s All Been Done Before
This is what I call ‘the pioneer’s lament’. It’s been my personal lament many a day. It goes something like this… You have a great idea. It could be for a product, service, a book, blog post, or a new kind of dog food. You start planning, taking notes, visualising the impact of said thing…
The Story You Tell Is A Choice
The story you tell is a choice. Creating a series of lines in the sand. Symbolic of values that you’re not willing to compromise on. Your brand can’t be all things to everyone. This and that. The brands that stand out, that have soul, that win by being different, choose. They choose to stand for…
You Are Whoever You Believe You Are
While working with people on crafting stories about their brands, businesses, products and services I’ve stumbled across this under-acknowledged fact. Yes it is a fact, with a capital ‘F’ not simply a theory. You are whoever you believe you are Some of the most important stories you tell are the one
21 Ways To Nurture Your Ideas
Your mountain is waiting. So… Get on your way. ~ Dr Suess 1. Create an idea saving system. Find tools that work for you, Moleskine or Evernote anyone? 2. Be ready to capture ideas anywhere. J.K. Rowling tells the story of how Harry Potter “fell into her head” on a train journey. 3. Step away…
If Only
If only there were 26 hours in each day. If only they understood. If only the competition didn’t compete. If only there was more space. If only the economy wasn’t in such a mess. If only chocolate didn’t taste so good. If only the gym wasn’t so far away. If only they hadn’t launched first.…
What Does Success Look Like?
Is it starting or finishing? Getting there in a hurry? Or stopping to take in the view on the way? Is success the elimination of failure or growing with every experience? Big deals? Or a series of tiny impacts? Is success really a destination or more of a journey? One big blinding flash of brillianc
Knowing For Sure
What you often want is a guarantee. The sure fire thing. The one that cannot fail. You will ask, how will I know for sure? What’s definitely going to stick? You will question if you are putting the cart before the horse, then try to work out how ‘most people in your shoes’, put horses…
What For What
I gave, now it’s your turn. Quid pro quo. Now we’re even. That’s how business is supposed to work. Exchanges of like for like. A trade. Transfer of ownership. Profit and loss. Transactions that can be measured. There’s no room for generosity in business. Unless it’s your business. Because that’s how
Embrace Your Singularity : An Anthem To You
The secret of the most successful brands and similarly the most fulfilled people in the world, is that they know what they’ve got and they are not afraid to show it. They embrace their uniqueness and singular ideas, then tell the best story they can to the right people. Do you? That’s how I started…
